FAQ

I haven't received my package yet what should I do? 

Please check your tracking provided and see where your package is.

Then call your post office and give them the tracking and see if they can offer any help. 

Contact us with any questions or concerns after talking to the post office.

When will my order ship? 

We ship items within 48 hours of the order being placed Monday-Friday. If you order on friday chances are your order will not ship till Monday. 

When will my order be delivered? 

After you get a shipping confirmation your order should arrive to you within 3-4 business days for all orders in the US. 

How do I make a return? 

Can I return a sale item?

My item came damaged what can I do? 

How do I exchange a item? 

When will my refund be processed? 

How do I cancel a item? 

Can we request a specific item or quantity? 

How do I work with Posey and Pence? 

Do you do collaborations?